Terms & Conditions of Sale
Last updated: 22 August 2026
These terms set out the basis on which we sell products to you through cbdbloom.co.uk. Please read them before placing an order. By placing an order you agree to these terms.
1. Who we are
This website is operated by CBD Bloom Ltd, a company registered in England and Wales under company number 57578521, whose registered office is at Stretford Road, Trafford, England, M16 9BE, United Kingdom.
VAT registration number: GB 928 4840 58.
Email: sales@cbdbloom.co.uk
2. Eligibility
Our products are sold to adults aged 18 and over only.
By ticking the confirmation box at checkout and placing an order, you confirm that you are aged 18 or over. Providing a false declaration of age is a breach of these terms.
We may request proof of age before dispatching an order, and we may refuse or cancel any order, at any point before dispatch, where we have reason to believe the purchaser is under 18. Where an order is cancelled on those grounds, any payment taken will be refunded in full.
See our Age & Suitability page for full guidance, including groups for whom CBD is not recommended.
3. Products
Our products are food supplements. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease. Product images are illustrative; packaging may vary.
We take care to describe products accurately, including spectrum, strength and serving size. If a product you receive does not match its description, contact us and we will put it right.
4. Placing an order
Your order is an offer to buy. A contract is formed only when we send you a dispatch confirmation email. If we cannot fulfil your order — for example because an item is out of stock or a pricing error has occurred — we will tell you and refund any payment taken in full.
5. Prices and payment
Prices are shown in pounds sterling and include VAT. Delivery costs are shown separately at checkout before you pay.
We accept Revolut, PayPal and UK bank transfer. Payment is taken at the point of order.
6. Delivery
Delivery options, costs and estimated timescales are set out on our Delivery & Shipping page and shown at checkout. Unless agreed otherwise, we will deliver within 30 days of the contract being formed.
Risk in the goods passes to you on delivery.
7. Your right to cancel
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the right to cancel most online orders within 14 days of receiving the goods, without giving a reason. Full details, including how to cancel and the exceptions that apply to sealed consumable goods, are set out in our Returns, Refunds & Cancellations policy, which forms part of these terms.
8. Faulty or misdescribed goods
Nothing in these terms affects your legal rights under the Consumer Rights Act 2015, including the right to goods that are of satisfactory quality, fit for purpose and as described.
9. Our liability
We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud. We are not liable for losses that were not foreseeable at the time the contract was formed.
10. Your account
If you create an account you are responsible for keeping your login details secure. Tell us immediately if you believe your account has been accessed without your permission.
11. Complaints
If something has gone wrong, email sales@cbdbloom.co.uk with your order number. We aim to acknowledge complaints within 2 working days and resolve them within 14 days.
12. Changes to these terms
We may update these terms from time to time. The version in force is the one published on this page when you place your order.
13. Governing law
These terms are governed by the law of England and Wales, and disputes may be brought in the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.