Track Your Order

Track Your Order

You can check the status of an order at any time.

If you have an account

Sign in and go to My Account → Orders to see every order you have placed, its current status and any tracking details.

If you checked out as a guest

Use the order number and billing email address from your confirmation email below.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Order statuses explained

Status What it means
Processing Payment received. We are picking and packing your order.
Completed Your order has been dispatched. Tracking details are in your dispatch email.
On hold We are waiting on payment or need to check something with you.
Cancelled The order was cancelled. Any payment taken will be refunded.

Still cannot find it?

Email sales@cbdbloom.co.uk with your order number and the email address used at checkout, and we will look into it.

Delivery timescales are set out on our Delivery & Shipping page.